Palaye Royale

Refunds & Returns

-REFUND POLICY-


Refunds are provided for the following reasons only:

Undelivered Items
Items Damaged In Transit
Exchanges

Once a refund is processed, it may take up to 5-10 business days to show up in your account. 

In the event that you provide an INCORRECT ADDRESS and the item is returned OR if the address if correct but the item is returned for another reason, you will NOT be refunded the cost you paid for shipping. 

If your refund is for an order that has not yet shipped, you will be refunded for the cost of the products ordered PLUS the cost of shipping. 


-RETURN POLICY- 

Returns are accepted for the following reasons only : 

Undelivered items
Items damaged in transit
Exchanges

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Buyer Pays Return Shipping

If you return your item, you will be refunded for the cost you paid for the item.
You will not be refunded for the cost of shipping the item as the item has already had postage paid to be delivered to you. 

In the event that you enter an incorrect address and the item is returned, you will not be refunded the cost paid for shipping. 

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